Effective date: [DATE] · GapFill LLC, [City, State]
GapFill sends appointment-related text messages on behalf of your healthcare practice: offers of earlier appointment times when a slot opens, confirmations when you accept one, and notices when an offered slot has been taken. Messages are informational service messages about your own existing appointment — this program does not send marketing or promotional content.
You are enrolled only when both are true: (1) you have an existing appointment with the practice, and (2) you asked the practice to contact you about earlier openings and agreed to receive texts — for example, while booking by phone or at the front desk. Your consent is recorded with a timestamp. Consent to this program is never a condition of receiving care.
Frequency varies with cancellations at your practice, and is capped in software at one offer message per day and three messages per week. Each message is a single text of 160 characters or less. Message and data rates may apply according to your mobile plan.
Supported on major U.S. carriers. Carriers are not liable for delayed or undelivered messages.
Information handled by this program is described in our Privacy Policy. GapFill operates as a service provider to your practice under written agreements, including Business Associate Agreements where required.
Contact: GapFill LLC · [address] · support@gap-fill.com
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